USAePay Android Mobile App

Getting Started


To install the USAePay Retail POS Android application on any Android device, follow these steps:

  • Step 1: Go to the Google Play Store.
  • Step 2: Search for USAePay Retail App.
  • Step 3: Tap "Install" to download the application to your device.


Once the app is installed, tap on the app icon.

The first time you access the Retail POS application (or anytime after logging out), you will be prompted to enter your merchant account username and password.

  • Step 1: Enter you username and password.
  • Step 2: Tap 'Login' to continue.

Forgot your Password

You can reset your password from the Login page.

  • Step 1: To reset your password, tap on the ‘Forgot Password’ link.
  • Step 2: You will then be taken to a new page. Use the form to request a password reset. Enter your username or email address in the field provided then tap "Continue".
  • Step 3: An email containing an authorization code will be sent to the email address on file.

Note: When changing your password, you must do so through your online merchant console. You cannot reset your password through the Retail POS App. New merchants must log into the merchant console and change the temporary password before proceeding to use the Retail POS App.

Change Log

1.5.20 - 2020-10-22

  • New Features
    • Added support for Android 10
  • Bug Fixes
    • A product's Taxable status now synced with product database in merchant console
    • "Tip Threshold Warning" setting appears correctly between Quick Payment and Orders
    • Removed "Description" field under Orders settings
    • Long product names are no longer cut off

1.5.19 - 2020-09-14

  • Bug Fixes
    • Footer on receipt when using the Woosim printer is now centered properly
    • Adjusted UI buttons for the Void/Refund sections
    • Adjusted UI buttons for the Exit message for Android 9

1.5.18 - 2020-07-31

  • Bug Fixes
    • Updated Legal documentation
    • Stopped buttons within the Quick Sale section from creating duplicate windows via double clicking

1.5.17 - 2020-04-09

  • Bug Fixes
    • App no longer crashes when retrying a declined/failed customer payment method
    • Removed "Add to Favorites" button for Products
    • Stopped the Quick Payment button from creating duplicate windows via double clicking

1.5.16 - 2020-02-21

  • Bug Fixes
    • Discounts are now shown correctly on receipts
    • App no longer crashes when using a check for payment
    • App no longer crashes when making a one time payment via the Customers section
    • App no longer crashes when going into landscape mode while on the login screen
    • Fixed spelling errors

1.5.15 - 2019-10-23

  • Bug Fixes
    • App no longer crashes on Samsung Galaxy S7 device
    • Added support for Samsung Note 8 for Paysaber Jack (Shuttle)
    • Added support for Samsung Tab A 10.1 (2019 model) for Paysaber Jack (Shuttle)

1.5.14 - 2019-09-10

  • Bug Fixes
    • Added support for Samsung Galaxy S7 for Paysaber Jack (Shuttle)
    • Tax and Tip now display correctly on receipts
    • App no longer crashes when attempting a refund on a Paid Order
    • App no longer crashes when attempting a Post Voice Auth
    • MP200 no longer becomes stuck on Processing screen

1.5.13 - 2018-10-18

  • Bug Fix
    • Fixed software version in request method

1.5.12 - 2018-09-13

  • New Feature:
    • Added in the ability to handle higher digits for Reference Number

1.5.11 - 2018-07-19

  • Bug Fixes
    • Card information now appears on printed receipt from New Order
    • Amount now updates correctly when cancelling and starting a new Quick Payment

1.5.10 - 2018-05-01

  • New Features
    • Added the ability to generate new source key via Clear Source Key button
  • Bug Fixes
    • Removed Cash Back from Debit transactions on MP200

1.5.9 - 2018-03-05

  • Bug Fixes
    • Tip now displays properly in Transaction Details
    • All Transactions Screen under the History tab now displays transactions properly

1.5.8 - 2018-01-22

  • Bug Fixes
    • App no longer crashes with a cash/check transaction while the Woosim is connected.